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Accommodation rules - Chata Markétka

Accommodation rules for guests: Chata Markéta Orlické Mountains

  1. Guests can only be accommodated at Chata Markétka upon presentation of a valid identity card or a valid ID card
    passport, accommodation is not possible without presenting this document.
  2. The guest is accommodated in the apartment and studio for the period agreed with the accommodation operator.
  3. For the stay and the services provided, the accommodated guest is obliged to pay the prices in accordance with the valid price list at the time of booking, or upon agreement upon arrival at the accommodation.
  4. For safety reasons, it is not allowed to leave children under the age of 6 without the supervision of an adult in the room and other social areas of the cottage and garden. Adults are fully responsible for the persons entrusted to them. An adult bears full responsibility for any damage caused by children.
  5. No objects may be placed on the electric heating in the rooms. There is a risk of fire.
  6. There is a strict ban on smoking, consuming narcotic and other addictive substances, or handling open flames throughout the guesthouse. It is forbidden to bring weapons, ammunition, explosives, chemicals, flammable and volatile substances and objects that cause strong electromagnetic fields into the building. Violation of this regulation results in the immediate termination of the client's stay without the right to a refund of the amount paid for accommodation.
  7. In the room or common rooms, the guest may not move the equipment, carry out repairs or interfere with the electrical network or other installations without the consent of the operator of the accommodation facility or his representative.
  8. If during accommodation or during your stay you discover a defect in the room or in the common areas, please report it to the property manager. The maintenance worker will take all necessary measures to remove it as quickly as possible.
  9. The guest is responsible for damage to the accommodation provider's property, whether it was caused intentionally or through negligence. In case of damage, the client is obliged to pay for it in full. Damage is paid in money, or restoring it to its original state. At the request of the client, the relevant employee will issue a document on compensation for damage.
  10. Common spaces in the clubhouse are available for receiving visitors. The guest cannot receive visitors in the room.
  11. It is not allowed to use your own electricity. appliances with the exception of shavers or massagers and hair dryers. When leaving the room, the guest is obliged to close the water taps in the room, turn off the lights and turn off the electricity. appliances that are not used in the absence of persons.
  12. The guest is obliged to report the possible loss of keys to the operator of the accommodation facility without delay and to pay for the damage caused. We charge CZK 500 for the loss of keys.
  13. The guest is liable in full for damage caused by the guest to the property according to applicable legal regulations.
  14. Dogs and other animals cannot be accommodated in the cottage.
  15. Guest complaints and possible suggestions for improving accommodation services are accepted by the operator of the accommodation facility.
  16. Each guest is obliged to comply with the fire regulations, familiarize himself with the alarm guidelines, or other published documentation and orders to ensure fire protection.
  17. The guest staying at this accommodation facility is obliged to comply with these accommodation rules. In case of violation, the operator of the accommodation facility has the right to expel the guest from the accommodation facility without compensation.
  18. Rental of the entire cottage = rental of all accommodation units, common areas, garden including all its accessories offered by us.
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